Returns & Refunds Policy
Thank you for choosing Sakina Skin.
We want you to feel comfortable shopping with us.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
• The product must be unused
• The product must be in its original packaging
• Proof of purchase is required
For hygiene reasons, opened skincare products cannot be returned unless faulty.
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at:
Please include:
• Your order number
• A description of the issue
• Photos if applicable
We will resolve the issue as quickly as possible.
If you experience any problems, please contact us at info@sakinaskin.com.